How to Use The Personal MBA to Deepen Relationships, with Josh Kaufman

Mo asks Josh Kaufman: Great relationships are something we should invest in. How can someone be more effective at managing relationships?

• When you enter into any new relationship, trust is something that needs to be built over time.
• Trust is earned by showing up and demonstrating that you understand someone, and what’s important to them. Even before someone becomes a prospect, you can keep adding value to a relationship and building that trust. This is known as earned regard, and all business development activities will be more effective as the trust grows.
• You earn the trust and regard of your team in the same way that you earn the trust of a prospect or client. Keep showing up and providing value, and demonstrating your trustworthiness.
• There are three methods of building trust known as the Golden Trifecta: essentially, you treat people with appreciation, courtesy, and respect. The more you interact with people in those three ways the more likely you are to produce a positive result. In a business environment, you layer adding value on top of those three fundamental approaches to interacting with people.
• The effect of this accumulates, as well as behaving in the opposite. Respect compounds and leads to a trusted and valued relationship, constant disrespect or discourteousness destroys relationships over time.
• The combination of earned regard and the Golden Trifecta are very effective at deepening relationships in all areas of your life.

Mentioned in this Episode:

GrowBIGPlaybook.com

JoshKaufman.net